Refund, Rescheduling and Cancellation Policy
Thank you for buying our services. As with any online purchase experience, there are terms and conditions that govern our refund policy at OYI Learning Systems LLP . Our rescheduling, refund and cancellation policy are as follows:
In case OYI Learning Systems LLP reschedules/cancels an event/session of consultation, the options available to the delegates are:
100% refund, if the rescheduled dates do not fit into the participant's schedule.
The delegate would have the privilege of rescheduling and attending a class in future at available time slots.
The delegates, if they so wish, can send a replacement. However, this should be intimated to OYI Learning Systems at least 3 days prior to the session.
Whereas, if for some unforeseen reasons, a student/participant wishes to reschedule his/her session to a future date, a rescheduling fee is charged as mentioned below:
If the rescheduling request is received 7 business days prior (or more), no rescheduling fee will be charged.
Please note that rescheduling will be subject to availability of seats.
If the request of rescheduling is received within 7 business days or less, rescheduling will be allowed on charging 10% of registration fee as penalty. However, the delegate can send a replacement instead.
Notwithstanding the foregoing, the session must be attended within 2 months of the participant's original sign-up date, and no refunds or credits will be available for participants who fail to attend a course within this two-month period.
Clients are requested to raise refund/cancellation request within 7 days of purchase of course. Money back guarantee is void if the participant has accessed more than 25% content of any live/e-learning course or has attended Online Classrooms/received recordings for the session. A cancellation fee of 10% of registration fee will be charged if cancelling within 7 days of beginning of session.
Any refund request beyond 7 days of purchasing the course will not be accepted and no refund will be provided.
Refunds: Duplicate payment
Refund of the duplicate payment made by the participants will be processed via the same source (original method of payment) in 10 working days post intimation by the customer.
OYI Learning Systems LLP reserves the right to revise the terms & conditions of this policy without any prior notice.
Note: All refunds will be processed within 10 working days after the refund request is approved by OYI Learning Systems LLP