Legal
Refund & Cancellation Policy
Last updated: 18 August 2026
This policy explains how cancellations and refunds work for programs and memberships purchased through One Young India, operated by OYI Learning Systems LLP (dba One Young India), GSTIN 07AAGFO7722H1Z5. It forms part of our Terms & Conditions, and our Privacy Policy explains how we handle your personal data.
Our policy in short
Because our programs run to a fixed calendar and our memberships grant access immediately, program fees and membership charges are generally non-refundable once confirmed, except in the specific cases set out below or where a refund is required by law.
Programs (e.g. Model G20, Model NITI Aayog, Entrepreneurship in Action)
- Program fees are non-refundable once a booking is confirmed, except in the cases listed under “When a refund applies” below.
- A confirmed place may be transferred to another eligible participant on request, subject to availability.
- If One Young India cancels or reschedules a program, you may choose a full refund or a transfer to the next cohort.
Memberships
Memberships (Learnacy Essential) give immediate access to digital content and are non-refundable once activated, except where a refund is required by law.
When a refund applies
Nothing in this policy limits your rights under India's Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020. You are entitled to a refund where:
- we cancel a program or otherwise fail to deliver it;
- the service delivered is materially deficient or not as described; or
- you were charged in error, or charged more than once for the same booking.
These statutory protections apply regardless of the “non-refundable” terms above.
Scholarships & credits
Where a need-based scholarship or One Young India wallet credit is granted, its terms are confirmed to you in writing. Wallet credit is applied against fees, is not redeemable for cash, and is non-refundable.
How to reach us about a cancellation or refund
Email info@oneyoungindia.com with your name, the program or plan, and your payment reference. We aim to acknowledge within 2 working days.
How eligible refunds are issued
Where a refund does apply, it is made to the original payment method via Razorpay and typically reaches your account within 5 to 7 working days of approval, depending on your bank.
Contact
Questions? Email info@oneyoungindia.com or call +91 75280 01122.